Reese’s Book Club · Membership

Our cozy corner
of the internet.

Reese’s Book Club had a passionate social audience. The opportunity was to build a direct relationship with those readers through a dedicated space for conversation, exclusive access, and shared reading rituals.

Belief

Community deserves a place of its own.

Reese’s Book Club App community conversations shown on phone mockupsCommunity
Reese’s Book Club App monthly reading rituals shown on phone mockupsMonthly rituals
Reese’s Book Club App discovery experience shown on phone mockups Discovery

Reese’s Book Club App

Giving the book club a place of its own.

I connected member insight with programming and product decisions to give readers reasons to return. At launch, 300,000 members joined in the first week.

My role

  • Membership Development
  • Community Strategy
  • Product Strategy
  • User Research
  • Audience Development
  • Retention Strategy
  • Community Programming
  • Editorial Strategy
  • Product Marketing
  • Cross-Functional Leadership

The app in motion

Introducing the Reese’s Book Club App.

A look inside the conversations, discoveries, and shared rituals that gave the community a home of its own.

Interactive prototypeBook joy. There’s now an app for that.Explore the prototype

01

I was ready for a new chapter.

I moved across the country for this job in the middle of the pandemic, which, in retrospect, was either very brave or slightly unhinged. I’d spent years building communities on social media, but I was burnt out on what social media had become and really wanted to get back to why I’d shown up on the internet in the first place.

I loved what Reese and Hello Sunshine were building around women storytellers, and of course I was fascinated by everything happening around book-to-screen adaptations. I interviewed, immediately connected with the mission, and the role was a chance to build community and help create something I’d been craving myself: a place centered around stories, connection, and book joy. So I packed up my life and moved to Los Angeles.

02

Giving the most avid readers a home.

Reese’s Book Club already had a huge community, but most of that community lived on social media. We wanted a place where we could have a direct relationship with the people who cared most and where we could dive deeper.

The app became what we called our cozy corner of the internet: a dedicated space for the diehards who showed up every month. They could discover the book pick first, get exclusive access to authors and content, talk directly with other readers, join live experiences, find opportunities like early screenings, and go deeper into the stories they already loved. We launched and 300,000 members joined in the first week.

Social audienceOwned audience

Come on, get APP-Y!

03

Giving people a reason to come back.

  1. 01

    Clue Countdown

    We shared Three Clues and a Lie to tease the new pick. Members submitted their best guess and one person who got it right would have a chance to win $1000 in books.

  2. 02

    Pick Party

    The app was where you found out the pick first. Members heard from Reese, the author, and had the chance to win copies of the book.

  3. 03

    First Impressions

    Once everyone started reading, conversations focused on early reactions: What are you thinking? Who do you trust? Where is the story going?

  4. 04

    Spoiler Chat

    As readers finished, everyone dropped their musings into the chat. We discussed endings, shared our feelings, and gave our reviews.

  5. 05

    Virtual Book Club

    An alumni Reese’s Book Club author interviewed the current pick’s author while members joined, asked questions, and participated.

  6. Next month

    Start again.

04 · What the community taught me

The quick hits.

01

Follow the natural moments.

Readers wanted to talk most when they were first getting into the book and after they’d finished, so we hosted spoiler-free and spoiler chats. Instead of forcing conversation, we modeled it around reading behavior.

02

Live inside the product.

I programmed and moderated the community, interviewed members, shaped the roadmap with product and engineering, and recreated bugs—leaving me with approximately ten million screen recordings.

03

Reward the people who show up.

We rewarded our most engaged members with first access to exclusive content, giveaways, early screenings, and fan experiences across Reese’s Book Club and Hello Sunshine.

Related: Book to Screen →

Launch result

300Kmembers joined during launch week

05

What stayed with me.

Eventually the Reese’s Book Club app shut down, but what remained were the relationships we formed along the way. The book clubbers I talked to every day? We connected off-platform and a few of us even got a chance to meet in person! In between the app features, programming, and exclusives, we really formed a community and that’s what it was all about.

The app didn’t last forever. Some of the relationships did.

Project archive

A few places the story continued.

Next up → Lobby Libraries

Turning hotel lobbies into places readers wanted to stay.

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